Description
A concentrated, single-day training designed to improve communication skills to a successful, effective level and iron out any communication issues in a business setting. We will show how negotiation is needed every day in your work setting. This Advanced Executive Assistant Course forms part of Level 5 Executive Assistant training within the IEAA qualification framework.
This Advanced Executive Assistant Course delivers an intensive virtual classroom-based training day. The course aims to help you build the skills underpinning effective communication and negotiation, and to enhance your confidence and use of influence as a tool.
Format
The course is delivered in a virtual classroom by an experienced business trainer. This course is fully interactive, with an experienced facilitator and delegates from similar backgrounds. One day, 10:30 to 16:30, in a virtual classroom. This course is focused on the practical application of course material.
Content
- Make your communication effective; ensure you get the results you want or need
- Not only top managers can be influential; see how to use influence at your level within the organisation.
- Communicate with external contacts and key people to get results.
- How to handle difficult situations
- Effective use of questions
- Enhance relationships with your colleagues
- Be able to explain concepts and processes, even difficult ones, in a way others can readily understand
- Be confident at meetings.
- Listen actively and effectively.
- Acquire negotiation skills and apply them in your daily routine with internal and external contacts.
- Develop your own opinions to increase your influence.
Dates
One-day course from 10:30 to 16:30 in a virtual classroom
Advanced Executive Assistant Course
Is it for me?
Good for EAs, Executive PAs, and Office Managers. This course is ideal if you need to improve your negotiation and communication skills. The more senior you get in your role, the more you will use these skills.
