This Executive PA Certificate Course allows students to gain skills and the Level 4 Executive PA Certificate from the IEAA. Our expert trainers have developed a training style to help you build the skills and confidence to effectively perform your Executive PA roles. The course delegates gain job readiness and confidence in working as an Executive PA.


  • All of the class is in a tutor-led virtual classroom environment
  • Internationally recognised qualification
  • Build your CV and Career Profile with the certification
  • Greater technical competence and understanding of all of the key requirements of Executive PA careers
  • High job readiness for your job following course completion
  • Develop your confidence by improving your career in our work-simulated and interactive exercises
  • Gain insight into the management process and how best to perform at an executive level
  • Soft skills training for Executive PAs on how to perform appropriately at a senior-level job
  • Techniques to revamp your skills, stay ahead of your field and manage your career development

Course Content

Job Experience

  • Transitioning from PA to Executive PA or EA
  • Business written communication
  • Document presentation
  • Taking the lead role in meetings
  • Minute taking tips


  • Confidence building to deal with executive-level environments
  • Synchronising your role with that of your executive
  • Setting priorities, managing your role & career to meet your executive’s needs
  • Delegating, multi-tasking, taking initiative

Executive Skills

  • Introduction to management theories
  • Different styles of management
  • Building an effective relationship with your executive/s
  • Providing effective support

Communication skills

  • Improving communication skills
  • Improving verbal and non-verbal communication
  • Different questioning styles
  • How to ask the right questions
  • Tackling office politics

Business Skills

  • The role of social media in the modern executive arena
  • Overview of project management and event management for EA’s
  • Internal & external communicating & negotiating
  • Communicating for win-win solutions
  • EA interaction with Human Resources
  • Developing company-wide relations within your organisation
  • Developing relationships with external stakeholders
  • Understanding other people at work
  • Understanding how to handle stakeholders
  • Importance of stakeholders to your role
  • Passive vs aggressive vs assertive communication
  • When and how to say “no” if necessary

The future

  • Take control of your career
  • Career planning and advancing your career
  • Building your map to the future.


The main course is tutor-led in a virtual classroom. The training is a practical and interactive style of teaching.

This Certificate course is a component unit of the overall Executive PA Diploma.

Dates and duration

The course runs over three full days, 10:30 to 16:30.

What do I need to join? Who is this course for?

This course is suitable for a variety of people, such as:

  • Existing  PAs and other administrative professionals are looking to upgrade their skills and obtain certification.
  • Experienced people from other sectors looking for a career change
  • Graduates Level 3 PA Certificate Course or Level 3 PA Diploma, or similar quality training programme

Corporate Bookings

If your employer is paying for your training, you can either pay for the exercise by credit/debit card online or request an invoice.

Private individuals looking to participate in the training can request instalment plans if desired.