Our Administration Course – Level 3 Certificate provides training in various Office Administration skills for office support staff in any company. The aim is to develop your skills to become an administrator, administrative assistant, or similar role upon completing the course. We can also offer MS Office skills as an add-on to develop your skills further.

Course Format

This course is delivered online. The course outline is IEAA Accredited with a mix of instruction and practical exercises that will build the skills needed to work in Office Administration. Training is on a flexible hours basis, so you can study when you like.

Administration Course

Key areas of the course are:

  • Policies, procedures and codes of practice of the organisation
  • Working in an office environment
  • Administration careers explained
  • Preparation of Business documents – letters, emails, formal documents
  • Organisational chart
  • Health and Safety
  • Communication
  • Legislation and Compliance
  • Equal Opportunities and Diversity
  • Customer focus
  • Delegation and Supervision
  • Prioritisation
  • Team working
  • Targets and budgets
  • Management styles explained
  • Filing and record-keeping
  • Overview of privacy and data protection
  • Time management

Administration Course

Additional Info

We offer the Administration Diploma – Level 3, which combines this Certificate Course with the Microsoft Office Diploma for an Administrator. This is a very complete form of training.

Dates and Duration

You can start at any time, and training is on a flexible hours basis.

Suitable for

  • Office professionals looking for new skills and a professional qualification.
  • Those looking for a career change
  • People coming back to work and looking to update their skills
  • School leavers and graduates


  • Fast track office administration course
  • Accredited and with a professional qualification on completion
  • Get skills and confidence to launch your career
  • Value-added skills for job readiness.


Ready for a variety of Administration roles in a company.

Administration Course – Level 3 Certificate from the IEAA. Get a professional qualification.